We strive to respond to all inquiries within 24 business hours (Monday-Friday). For more complex questions that require research, we'll acknowledge your message immediately and provide a timeline for our full response. During peak periods, response times may extend to 48 hours.

For your first financial coaching session, we recommend gathering:

• Recent pay stubs or income statements
• Monthly expense breakdown
• Current debt obligations (credit cards, loans)
• Investment and retirement account statements
• Your financial goals and concerns
• Any specific questions you'd like addressed

Don't worry if you don't have everything - we can work with whatever information you have available.

Yes! We offer both in-person and virtual consultations via secure video conferencing. Our virtual sessions are just as comprehensive as in-person meetings and allow us to serve clients nationwide. You'll receive a secure link to join the video call after scheduling, along with instructions for preparing your device and any documents we'll review together.